Terms and Conditions

Effective Date: 05.02.2026

Welcome to dtechhq.co.za, operated under the brand Goldrush (“we”, “us”, or “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services. These terms govern your use of our online casino platform and all related services provided through our website.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes information you provide directly and information collected automatically through your use of our platform.

Personal identification information (name, surname, date of birth, identification number)
Contact details (email address, telephone number, physical address)
Account credentials (username, password)
Financial information (banking details, payment card information, transaction history)
Technical data (IP address, browser type, device information, operating system)
Usage data (gameplay patterns, betting history, login times, pages visited)
Communication records (customer support interactions, correspondence)

2. Purpose of Processing

We process your personal information for specific, lawful purposes that enable us to operate our online casino services and comply with legal obligations in South Africa.

To create and manage your user account
To process deposits, withdrawals, and financial transactions
To provide customer support and respond to enquiries
To verify your identity and comply with Know Your Customer (KYC) requirements
To prevent fraud, money laundering, and other illegal activities
To comply with legal and regulatory obligations under South African law
To send promotional communications and offers (with your consent)
To improve our services and develop new features
To ensure responsible gambling and player protection

3. Sharing with Third Parties

We may share your information with carefully selected third parties who assist us in operating our platform and providing our services. We ensure that all third parties are bound by confidentiality obligations and process data in accordance with applicable data protection laws.

Payment processors and financial institutions for transaction processing
Identity verification and KYC service providers
Cloud hosting and IT service providers
Marketing and analytics partners (with your consent)
Legal and regulatory authorities when required by law
Professional advisers (lawyers, auditors, accountants)
Third-party game providers and software developers
Fraud prevention and security service providers

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. Cookies are small text files stored on your device when you visit our website.

Essential cookies required for website functionality and security
Performance cookies to analyse how visitors use our website
Functional cookies to remember your preferences and settings
Targeting cookies for personalised advertising (with your consent)
Session cookies that expire when you close your browser
Persistent cookies that remain on your device for a specified period
You may control cookie settings through your browser preferences
Disabling certain cookies may affect website functionality

5. Data Security

We implement robust technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.

SSL/TLS encryption for data transmission
Secure servers with firewall protection
Regular security audits and vulnerability assessments
Access controls and authentication procedures
Employee training on data protection and confidentiality
Encrypted storage of sensitive financial and personal information
Regular backups to prevent data loss
Incident response procedures in case of data breaches

6. Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and legal requirements.

Account information is retained for the duration of your active account
Transaction records are retained for a minimum of five years as required by South African financial regulations
Identity verification documents are retained in accordance with anti-money laundering laws
Marketing data is retained until you withdraw consent or request deletion
Technical logs and analytics data are typically retained for 12-24 months
After account closure, certain data may be retained for legal and regulatory compliance
You may request deletion of your data subject to legal retention obligations

7. Your Rights

Under South African data protection law, including the Protection of Personal Information Act (POPIA), you have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.

Right to access your personal information held by us
Right to request correction of inaccurate or incomplete data
Right to request deletion of your personal information (subject to legal obligations)
Right to object to processing of your personal information
Right to restrict processing in certain circumstances
Right to withdraw consent for marketing communications
Right to lodge a complaint with the Information Regulator of South Africa
Right to receive your data in a portable format

8. External Links

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Goldrush. We are not responsible for the privacy practices or content of these external sites.

Third-party websites have their own terms and conditions and privacy policies
We encourage you to review the policies of any external sites you visit
Links to third-party sites do not constitute endorsement by Goldrush
We are not liable for any loss or damage arising from your use of third-party websites
Payment provider websites may have different security and privacy standards
Social media platforms linked from our site operate independently
Game providers may collect additional information through their platforms

9. Changes to These Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Your continued use of our services after changes constitutes acceptance of the revised terms.

We will notify you of material changes via email or website notification
The effective date at the top of this page will be updated with each revision
Significant changes may require your explicit consent to continue using our services
We encourage you to review these terms periodically
Previous versions of the terms may be available upon request
If you disagree with revised terms, you should discontinue use of our services

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, your personal information, or the exercise of your rights, please contact us using the details below:

Email: [email protected]

Website: dtechhq.co.za